Terms of Service

These Terms of Service (the "Terms") are a legally binding agreement between you and Spatial Regal, trading as SydGiG ("SydGiG", "we", "us", or "our"). They govern access to and use of sydgig.com, related mobile applications, APIs, workspace tools, meetings, messaging, payments, and any other SydGiG service (together, the "Platform").

By creating an account, browsing the Platform, posting a gig, hiring talent, sending a message, funding escrow, or otherwise using SydGiG, you agree to these Terms, the Privacy Policy, Cookie Policy, Acceptable Use Policy, Community Guidelines, Payments, Fees & Escrow Terms, and the other documents in the Legal Centre (together, the "Legal Terms"). If you do not agree, do not use the Platform.

If you use SydGiG on behalf of a company, partnership, government body, NGO, or other organisation, you represent that you have authority to bind that organisation, and "you" includes that organisation.

The English version of the Legal Terms is the controlling version worldwide. Any translation is provided only for convenience. If there is a conflict, English prevails, except where a mandatory law of your country of residence requires otherwise.

SydGiG is a global online marketplace and professional workspace. It lets independent professionals ("Sellers") publish profiles and gigs, and lets clients ("Buyers") discover, message, book, and pay for services. The Platform also includes studio tools such as briefs, quotes, invoices, calendars, time clocks, file storage, live meetings, reviews, support, and optional SydGiG AI.

• SydGiG is a technology platform and intermediary. We are not a party to the contract for services between a Buyer and a Seller, except where a Legal Term expressly says otherwise (for example, holding funds in escrow as a limited payment agent).
• SydGiG is not an employer, joint employer, agent, staffing company, temporary work agency, umbrella company, or professional employer organisation of Sellers, unless a written agreement signed by an authorised officer of Spatial Regal expressly says so.
• SydGiG does not guarantee work, income, visas, licences, or the quality, legality, or outcome of user-to-user engagements, except for the limited escrow, dispute, and support processes described in the Legal Terms.
• Listings, profiles, messages, documents, and portfolio items are user content. We may host, moderate, rank, or remove them as described in these Terms and the EU Digital Services Act notice.

You must be at least 18 years old, and at least the age of majority in your country or territory of residence if that age is higher. The Platform is not directed to children. See the Age Requirements & Children's Privacy notice.

You must have legal capacity to enter a contract. If you are using SydGiG from a country that requires a licence, registration, tax ID, or professional certification for the services you offer or buy, you are solely responsible for obtaining and maintaining them.

You may not use the Platform if you are barred under the Trade Controls, Sanctions & Restricted Use policy, if your account has been permanently suspended, or if applicable law prohibits you from receiving the services.

You must provide accurate registration information, including your legal name or trading name, a working email address, a phone number, and the country you work from. You must keep that information current. You may not impersonate another person or create an account for someone else without authority.

• You are responsible for all activity under your account, including activity by people you authorise.
• Keep passwords, session tokens, and recovery codes confidential. Notify us immediately at security@sydgig.com if you suspect unauthorised access.
• We may require identity, age, tax, sanctions, or payment-provider verification at any time, including government ID, liveness checks, proof of address, or business documents. Refusal may limit payouts, listings, or access.
• One person or organisation should not maintain multiple accounts to evade fees, reviews, suspensions, or sanctions screening.
• We may reclaim inactive usernames, limit username changes, and refuse names that infringe trademarks or impersonate others.

SydGiG is offered worldwide, subject to sanctions, export controls, and local restrictions. The Platform is the same product in every country unless we geoblock a feature for legal, payment, or safety reasons.

Mandatory laws of your country of residence still apply to you. Nothing in the Legal Terms excludes, limits, or waives any non-waivable right you have as a consumer, worker, data subject, or citizen under the law of your place of residence or the place where work is performed. If a term would be unlawful in your country, it is modified to the minimum extent required to make it lawful, and the rest remains in force.

You are responsible for complying with all laws that apply to you, including: consumer law; advertising and unfair-competition law; tax, VAT/GST, sales tax, and withholding; social security and labour law; professional licensing; immigration and work-authorisation; anti-money-laundering and counter-terrorist financing; sanctions; export controls; data protection; accessibility; and industry-specific rules (health, legal, financial, education, transport, and similar).

Where a local statute requires a specific disclosure, cooling-off right, language, or complaint channel, that statute controls for users who are entitled to it. The regional addenda in these Terms, the Privacy Policy, and the other Legal Terms are intended to meet those obligations at a platform level. They do not replace advice from a qualified lawyer or tax adviser in your country.

Sellers are independent professionals or independent businesses. Buyers engage Sellers for discrete services. SydGiG does not direct or control how a Seller performs work, set a Seller's hours (except as the Buyer and Seller agree between themselves), provide tools of the trade, or guarantee a volume of jobs.

Nothing in the Legal Terms, in Platform copy, or in a gig listing creates an employment, worker, apprenticeship, partnership, joint venture, or agency relationship between SydGiG and you, or between a Buyer and a Seller, unless a separate signed contract expressly creates one. Titles such as "hire", "job", "gig", or "work" are ordinary language and do not change legal status.

Sellers are solely responsible for: (a) deciding whether, when, and how to offer services; (b) providing their own equipment unless a Buyer contract says otherwise; (c) their own taxes, social contributions, pension, insurance, sick pay, holiday pay, and benefits; (d) visas and work permits; and (e) any employees or subcontractors they engage, including wage, safety, and immigration compliance for those people.

Status is determined by local law

Whether a person is an employee, worker, contractor, or something else is determined by the law of the place where the work is performed and, where relevant, the person's country of residence — not by labels in these Terms. You must not use SydGiG to misclassify workers or to evade labour, social-security, or tax obligations. If a competent authority recharacterises an engagement, the Buyer and Seller (not SydGiG) bear that recharacterisation, except to the extent a non-waivable statute makes a platform jointly liable, in which case we will comply with that statute.

Illustrative local frameworks (non-exhaustive)

• European Union / EEA: Platform Work Directive (EU) 2024/2831 and national transpositions; Temporary Agency Work Directive; Posted Workers rules; national labour codes. Ranking, termination, and P2B transparency also follow Regulation (EU) 2019/1150.
• United Kingdom: employment status tests, IR35 / off-payroll working, National Minimum Wage, Working Time, and worker rights where they apply.
• United States: federal FLSA and IRS tests; state ABC tests (including California Dynamex / AB5 and equivalents); anti-discrimination and wage-hour laws. SydGiG is not a joint employer.
• Canada: federal and provincial employment standards; dependent-contractor doctrines.
• Australia / New Zealand: Fair Work Act 2009 (Cth) and equivalent NZ law; sham contracting prohibitions.
• Brazil and wider LATAM: CLT vs. PJ / autonomous professional regimes; Argentina LCT; Mexico LFT; Colombia CST; Chile Labour Code; Peru, Uruguay, and others as applicable.
• India: labour codes, Shops and Establishments Acts, and contractor vs. workman tests; GST and TDS obligations.
• Africa: including Ghana Labour Act 2003 (Act 651), Nigeria Labour Act, South Africa BCEA and LRA, Kenya Employment Act, and equivalent statutes in other African states.
• Middle East: UAE, KSA, Qatar, Bahrain, Kuwait, Oman labour laws, including sponsorship / kafala-related rules where they still apply; you must hold lawful work authorisation.
• East / Southeast Asia: Japan Labour Standards Act; Korea Labor Standards Act; Singapore Employment Act and EFMA; Indonesia, Thailand, Malaysia, Philippines, Vietnam, and others as applicable.
• China: PRC Labour Contract Law and related rules. Users in Mainland China must also comply with cybersecurity, data, and content laws.
• Everywhere else: the labour, social-security, and tax law of your country or territory, including dependent territories, special administrative regions, and federal subdivisions.

Sellers may publish profiles, portfolios, credentials, rates, and gigs. Buyers may search, filter, message, book, and pay. A binding contract for the underlying services is formed between the Buyer and the Seller when they agree a scope, price, and delivery terms — including by accepting a quote, booking, or escrow-funded order on the Platform.

• You must have the right to offer or buy the services you describe. Do not list work you cannot legally perform in the place of performance.
• Prices, currencies, timelines, and revisions in a listing are offers or invitations to treat as local contract law provides. The order, quote, or brief that both parties accept controls if it is more specific.
• SydGiG may rank, recommend, or feature listings using signals such as relevance, rating, vetting, availability, conversion, and safety. See the DSA notice for EU ranking transparency.
• We may edit, refuse, or remove listings that violate the Legal Terms, payment-network rules, or law, or that create unacceptable risk.
• Reviews must be honest, based on an actual engagement, and free of extortion. We may remove reviews that violate the Community Guidelines.
• Off-platform circumvention to avoid fees after a relationship started on SydGiG is prohibited for a reasonable period and may lead to suspension and fee recovery, to the extent permitted by law.

Briefs, quotes, invoices, calendars, time clocks, intake forms, and similar workspace records are tools for your professional use. Unless we say otherwise, you own the business content you create with those tools. SydGiG PDFs and documents may include a "Powered by SydGiG" mark, which you may not remove from the generated file if it is included.

Messaging, file attachments, and live meetings (including camera and microphone) are provided so that Buyers and Sellers can perform engagements. Do not use them for unlawful surveillance, spam, harassment, or to collect payment details in violation of PCI rules. Meeting rooms are not a substitute for regulated telehealth, legal, or financial advice platforms where those regimes apply.

Platform fees, payment processing costs, FX conversion, escrow rules, refunds, chargebacks, and payout timing are set out in the Payments, Fees & Escrow Terms and the Refunds, Cancellations & Chargebacks policy. By funding or receiving a payment you agree to those documents.

You are responsible for all taxes arising from your use of SydGiG. See the Tax Information Notice. We may issue tax forms or collect withholding where a payment partner or statute requires it.

You retain ownership of content you upload (profiles, gigs, messages, files, portfolio, documents), subject to licences you grant us and rights you grant the other party to an engagement. You grant SydGiG a worldwide, non-exclusive, royalty-free licence to host, reproduce, adapt (for formatting), communicate, and display that content as needed to operate, secure, improve, and promote the Platform, including in search results and marketing that shows publicly available listings. This licence ends when your content is deleted from our systems, except for copies retained for legal, security, dispute, or backup purposes, and except for content the other party is entitled to keep under your contract with them.

SydGiG, the Sg monogram, Spatial Regal, and related marks, software, UI, and documentation are owned by us or our licensors. You may not copy, scrape, reverse engineer, or frame the Platform except as allowed by mandatory law or a written licence from us.

Copyright complaints are handled under the Intellectual Property & Notice-and-Takedown policy. Contact copyright@sydgig.com.

Optional SydGiG AI (including accounting, marketing, support, and work-analysis tools) is provided on an "assistive" basis. It can be wrong. It is not a lawyer, accountant, tax adviser, auditor, or regulated financial or medical adviser. You must review outputs before you rely on them. Additional terms are in the Artificial Intelligence Features Policy.

You must follow the Acceptable Use Policy and Community Guidelines. We may remove content, limit features, suspend or terminate accounts, reverse payouts, report conduct to authorities, and cooperate with lawful process, as described in those policies and the DSA notice.

How we collect, use, share, transfer, and retain personal data, and how you exercise rights in every region, is explained in the Privacy Policy, Cookie Policy, Global Privacy Rights, and Subprocessors & International Transfers. Our privacy contact is privacy@sydgig.com.

You may close your account at any time, subject to completing or cancelling open engagements and paying outstanding amounts. We may suspend or terminate access where we reasonably believe you have breached the Legal Terms, created legal, sanctions, fraud, or safety risk, or where we must do so to comply with law or payment-network rules.

Where Regulation (EU) 2019/1150 (Platform-to-Business) or a similar statute applies, we will give the notice and reasons that statute requires, unless we are entitled to withhold them (for example, legal, safety, or investigation reasons).

Sections that by nature should survive (including fees owed, independent-contractor terms, IP licences already granted to counterparties, disclaimers, liability limits, indemnity, sanctions, and dispute resolution) survive termination.

To the maximum extent permitted by mandatory law, the Platform is provided "as is" and "as available". We do not warrant uninterrupted, error-free, or secure operation; that listings are accurate; that a Seller or Buyer is who they claim to be; or that an engagement will meet your expectations. You use marketplace matching, AI outputs, and user-generated documents at your own professional judgement.

Where consumer law (including the UK Consumer Rights Act 2015, EU consumer directives, Australian Consumer Law, Brazil CDC, and equivalents worldwide) implies non-excludable warranties, those warranties apply to the extent required and our liability for their breach is limited to the remedies that statute allows (repair, replacement, re-supply, refund, or a combination).

Nothing in the Legal Terms limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, gross negligence or wilful misconduct where that cannot be limited, product liability that cannot be limited, or any other liability that cannot be limited under the law that applies to you.

Subject to that, and to the maximum extent permitted by law: (a) SydGiG is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, lost goodwill, or business interruption, even if advised of the possibility; (b) SydGiG is not liable for user-to-user contracts, user content, off-platform conduct, or third-party sites; and (c) SydGiG's total aggregate liability arising out of the Legal Terms or the Platform is limited to the greater of (i) the Platform fees you paid to SydGiG in the 12 months before the claim and (ii) USD 100 (or local-currency equivalent).

If you are a consumer in the EEA, UK, or another jurisdiction that prohibits certain limitations against consumers, those limitations do not apply to you to the extent prohibited. Your statutory rights remain.

To the maximum extent permitted by law, you will indemnify, defend, and hold harmless Spatial Regal, SydGiG, and our directors, officers, employees, and agents from claims, damages, losses, and reasonable legal fees arising out of: (a) your content and listings; (b) your engagements with other users; (c) your breach of the Legal Terms or law; (d) taxes and social contributions you owe; (e) your misclassification of workers; and (f) your infringement of third-party rights. This does not apply to the extent a claim is caused by our wilful misconduct or as prohibited by consumer law.

User-to-user engagement disputes are handled first under the Dispute Resolution Policy. Platform complaints can be sent to support@sydgig.com or legal@sydgig.com.

Governing law and forum are set out in Section 19, with mandatory consumer, labour, and data-protection carve-outs. US users should also read the arbitration and class-action language in the United States addendum below, which applies only to the extent lawful in your state.

Except where mandatory law says otherwise, the Legal Terms and any non-contractual obligations arising out of them are governed by the laws of England and Wales, excluding conflict-of-law rules and excluding the United Nations Convention on Contracts for the International Sale of Goods.

Except where mandatory law gives you the right to sue or be sued in your country of residence (including EU/UK consumers under Brussels I Recast / UK equivalent, and similar consumer-jurisdiction rules worldwide), the courts of England and Wales have exclusive jurisdiction. We may still seek injunctive or urgent relief in any jurisdiction to protect IP, safety, or sanctions compliance.

If you are a consumer, you may bring proceedings in the courts of your domicile, and we may bring proceedings against you only in those courts, where a mandatory consumer-jurisdiction rule so requires. You may also use any certified alternative dispute-resolution or online dispute-resolution body that a statute makes available.

We may update the Legal Terms. The "Last updated" date will change. Material changes will be notified through the Platform or by email where required by law (including P2B Regulation notice periods for professional users in the EU). Continued use after the effective date constitutes acceptance, except where a statute requires explicit consent. If you do not agree, you must stop using SydGiG and close your account.

• Entire agreement. The Legal Terms are the entire agreement between you and us about the Platform and supersede prior terms, except for a separately signed enterprise contract that expressly overrides them.
• Severability. If a court finds a term unenforceable, it is modified to the minimum extent required, and the rest remains in force.
• Waiver. A failure to enforce is not a waiver.
• Assignment. You may not assign the Legal Terms without our consent. We may assign them to an affiliate or successor in connection with a reorganisation, merger, or sale of assets.
• No third-party beneficiaries, except our affiliates and personnel protected by indemnity and liability clauses, and except where a statute creates a beneficiary.
• Force majeure. We are not liable for delays caused by events beyond reasonable control, including infrastructure failures, sanctions, changes in law, and payment-network outages.
• Notices. We may notify you via the Platform, account email, or the postal method in the Legal Notice. You may notify us at legal@sydgig.com. Serve legal notices by email to legal@sydgig.com. A registered office address for Spatial Regal will be published in the Legal Notice as soon as it is designated. Until then, email is the designated address for service.
• Language. English controls.

If you are established or resident in the EEA, UK, or Switzerland, mandatory local law prevails over conflicting Terms. In particular:

• Consumers keep rights under EU consumer directives (including 93/13/EEC unfair terms, 2011/83/EU consumer rights, 2019/770 and 2019/771, 2005/29/EC unfair commercial practices) and UK equivalents (CRA 2015, CRA 2015 digital content, CPRs).
• Professional Sellers established in the EU receive P2B Regulation (EU) 2019/1150 protections on ranking, differentiation, data access, and restriction/termination notices.
• The Digital Services Act (EU) 2022/2065 applies to our intermediary services in the EU. See the DSA notice.
• GDPR / UK GDPR / Swiss FADP apply to personal data. See the Privacy Policy.
• If we offer paid digital content or services to consumers, any cooling-off right applies as that law provides, including exceptions for fully performed services with prior express consent and acknowledgement that the right is lost.
• Nothing requires SydGiG to employ Sellers. Status follows Directive (EU) 2024/2831 and national law.

If you reside in the United States, you also agree:

• You waive, to the extent lawful, participation in class, collective, or representative actions against SydGiG. If a court finds that waiver unenforceable for a claim, that claim proceeds in court and the rest of this addendum still applies.
• Before filing a claim, you must email legal@sydgig.com a written notice describing the dispute and seek good-faith resolution for 30 days. If unresolved, either party may pursue individual arbitration administered by a recognised US arbitral body, or small-claims court, except that IP, sanctions, and injunctive claims may go to court. This arbitration clause does not apply where prohibited (including certain claims under California, New Jersey, and other state laws, and mass-arbitration rules that a court finds unconscionable).
• California residents: you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs. CCPA/CPRA rights are in the Privacy Policy.
• New Jersey: no limitation of liability for our own negligence applies to the extent prohibited by N.J. law.
• You represent you are not a "government entity" using SydGiG in a manner that would impose public-procurement terms unless we have signed them.

Users in Latin America and the Caribbean keep mandatory rights under local consumer, data-protection, and labour law, including Brazil's CDC and LGPD, Mexico's LFPDPPP and consumer statute (PROFECO), Argentina Law 24.240 and 25.326, Colombia Law 1480 and 1581, Chile Law 19.496 and 19.628, Peru, Uruguay, Costa Rica, Panama, Dominican Republic, Jamaica, Trinidad and Tobago, and equivalent CARICOM and Central American statutes. Portuguese and Spanish translations, if offered, are convenience copies; English controls except where local law requires a local-language contract for consumers.

Users across African Union member states, including Ghana, Nigeria, South Africa, Kenya, Egypt, Morocco, Rwanda, Tanzania, Uganda, Côte d'Ivoire, Senegal, and others, remain subject to national consumer, data-protection (including Ghana Data Protection Act 2012, Nigeria NDPR/NDPA, South Africa POPIA, Kenya DPA 2019), FX, tax, and labour law. Cross-border payments may be limited by central-bank or FX rules in your country; you must use lawful payment channels. SydGiG does not provide foreign-exchange licences.

Users in the UAE, Saudi Arabia, Qatar, Bahrain, Kuwait, Oman, Jordan, Lebanon, Israel, Türkiye, and neighbouring states must comply with local content, licensing, labour, and data laws (including UAE PDPL, KSA PDPL, Türkiye KVKK). Some categories of professional services require local licences. Interest, gharar, or other Sharia-related constraints on a particular payment product are your responsibility to assess; SydGiG is a secular commercial platform and is not a Sharia-compliant bank.

• Australia / New Zealand: Australian Consumer Law and NZ Consumer Guarantees Act rights cannot be excluded. Unfair contract terms regimes apply to standard-form contracts.
• Japan: APPI, Consumer Contract Act, and Specified Commercial Transactions Act disclosures apply where triggered. SydGiG is not a labour dispatch (haken) business unless licensed and stated.
• Korea: PIPA, e-commerce consumer protection, and telecommunications rules may apply.
• Singapore, Malaysia, Thailand, Indonesia, Philippines, Vietnam: PDPA / PDP / DPA regimes and e-commerce consumer laws apply. Some services may require local licences.
• India: DPDP Act 2023, IT Act 2000 and SPDI rules (while in force), consumer law, and GST/TDS apply. Grievance officer contact: legal@sydgig.com.
• Mainland China, Hong Kong SAR, Macau SAR, Taiwan: local content, cybersecurity, and personal-information laws apply. PIPL, CSL, DSL, PDPO, and PDPA rights are described in the Privacy Policy. We may limit features where law requires a local operator or filing we have not made.
• Pacific Islands and other APAC territories: mandatory local law still applies even if a statute is not named here.

PIPEDA and provincial private-sector privacy laws (including Quebec Law 25, Alberta PIPA, B.C. PIPA) apply as described in the Privacy Policy. Quebec consumers keep rights under the Consumer Protection Act, including requirements on external clauses, language, and warranties. English and French may both be offered; if required by Quebec law, you may request a French version of these Terms.

If your country, state, province, autonomous region, overseas territory, or special administrative region is not named above, these Terms still apply, and every mandatory local rule still applies. That includes, without limitation, users in the rest of Europe (including microstates), the Caucasus, Central Asia, the rest of the Americas, the rest of Africa, the rest of Asia, and all inhabited territories. We do not require you to waive rights that your law makes non-waivable. If you need a country-specific annex for enterprise procurement, email legal@sydgig.com.

Questions about these Terms: legal@sydgig.com. Support: support@sydgig.com. Privacy: privacy@sydgig.com.

Serve legal notices by email to legal@sydgig.com. A registered office address for Spatial Regal will be published in the Legal Notice as soon as it is designated. Until then, email is the designated address for service. Effective 1 September 2026. Last updated 1 September 2026.